How to Deactivate or Reactivate a User

If a user no longer needs their Mobile Locker account, you can deactivate it and reassign their license to someone else.

In this example, BM Pharmaceuticals uses five licenses out of 20 licenses. 

How to deactivate a user

If you want to deactivate a user on Mobile Locker, go to the admin settings and click on "Users"

Go to Status and click Active, then click the search button at the bottom of the form.

Find the user in the list and click "Deactivate."

You will get a pop-up, and click "OK"

From there, you will see this banner: 

Now, BM Pharmaceuticals has four seats. 

How to reactivate a user

If you want to activate a user that had been deactivated, you can stay in the Users tag, go to Status, click Inactive, and then click the search button.

From there, you can see that Chewbacca Wookie is inactive. Click Reactivate.


In the search form, change the status to Active, then click the search button to return to the list of active users.

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