How to copy an Email Template

Copying an email template allows you to quickly duplicate an existing template and modify it for different purposes without starting from scratch. Follow these steps to enable template copying and create a duplicate.

Step 1: Enable Template Duplication

Before you can copy a template, you must first check the duplication feature:

From the left sidebar, go to Communication > Email Templates

Find the template you'd like to duplicate (if copying isn't already enabled)

Scroll down to the Template Duplication section

Find the "Template Can Be Copied" toggle switch

Turn the toggle ON (it should be blue/enabled)

Scroll to the bottom of the page

Click the Save button to apply the changes

Step 2: Copy the Template

Once template duplication is enabled, you can create a copy:

Locate the template you want to copy

Click the three dots (⋯) menu next to the template

• A dropdown menu will appear with various options

Select Copy Template.

Edit the Copied Template

• The copied template will appear in your template list (usually with "Copy" added to the name)
• Open the new template to edit and customize it as needed
• Update the template name, subject, and content

When the user clicks Send Email, they'll see both options: https://app.mobilelocker.com/v2/app/content/emails/wizard/template.