How to Impersonate Another User

Impersonating another user is designed to help administrators troubleshoot issues, verify settings, or test user-specific functionalities within the system. Follow these steps to impersonate a user effectively:

Steps to Impersonate Another User

1. Log In as an Administrator

   Only admin users can impersonate others.

2. Access User Tab

Navigate to the Users in the Main Menu and search for the user's name or email address.

3. Select the User to Impersonate

4. Select the option Impersonate this user.

5. Perform Actions as the User

After impersonating the user, you will see the platform as they do.

6. End Impersonation

Click on the Stop Impersonation. This will return you to your administrator account.