Using Tags with TinyMCE

Using tags within TinyMCE is a way to personalize an email. By adding tags to an email, you can customize the subject and body. 

In order to get the best out of TinyMCE, it is recommended that the formatting and writing should take place in a word document before it is uploaded to the Mobile Locker Platform. This will maintain consistency and keep your emails looking sharp. 

For a complete list of email tags, visit Common Tags.


This tutorial shows best practices for loading and testing an email template into TinyMCE.

Click Email Templates from the Main Navigation Menu

Choose a Template.

From the options tab, click Edit.

This page displays the Email Template.

Select a folder to store your template.

As an administrator, you can create a Drafts folder to store templates for testing purposes.

Scroll down Advanced Settings.

Assign managerial permissions to this template to keep it in testing status.

Now let's start building our template.

Scroll up to the Email Body.

This is the canvas for creating an email.

Below is an example of a template draft.

Some of the lines highlighted in red will be replaced with unique tabs.

Let's copy and paste.

First, paste the subject line.

Next, paste the body of the email.

Its important to eliminate formatting pasting.

To do this:

  • PC: CTRL + SHIFT + V
  • MAC: CMD + SHIFT + V

Check the source code for accuracy.

Select Tools.

Click Source Code.

The source code will resemble the image below.

Click Save.

Manually reformat the template by spacing out the content.

Let's add tags to this email.

Inserting a tag will replace written text. 

Click Insert Tag,

This page displays tags.

Let's add a greeting.

Click on the clipboard tab to add a greeting tag.

The greeting tag will auto-populate in the email body. 

Next, lets add the users name.

From the tabs page, select the user name tag.

Last, add the recipient's name.

from the tabs page, select the recipient name tag.

Once you have completed the template, click Save.

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