Create and Manage Fax Snippets

Fax snippets are optional short messages printed on the cover page of a fax. Snippets are managed by administrators; senders choose an active snippet when sending (optional).

Every fax still includes required cover-page lines (Message ID and unsubscribe instructions) whether or not a snippet is selected.

Open Fax Snippets

1. In the admin sidebar, click Faxes.
2. Open the Snippets tab.

Direct link: Fax Snippets

Create a snippet

1. Click New Snippet.

2. Enter a Name (required, up to 100 characters).
3. Enter Snippet text (required, up to 2,000 characters). Plain text; line breaks appear on the cover page.
4. Leave Active on so senders can select it.
5. Click Create.

Edit a snippet

1. On the Snippets list, click Edit on the snippet card.
2. Change name, text, or Active / Inactive status.
3. Click Update.

Inactive snippets do not appear on the Send Fax screen.

How snippets appear when sending

When a sender selects a snippet:

• Mobile Locker renders the snippet with recipient context where supported.
• The rendered text appears in the cover page preview.
• Message ID and unsubscribe instructions are appended automatically.

Senders are not required to pick a snippet.

Tips for snippet content

• Keep messages brief; the cover page is separate from the PDF body.
• Do not put legally required opt-out language only in a snippet if your compliance team requires it on page 1 of the advertisement PDF.
• Coordinate snippet tone with your MLR or compliance process if snippets contain promotional language.