Update Mobile Locker on iPad or iPhone

When we release a new app version, you should see a prompt like this within 24 to 36 hours.

If you tap Update, it will take you to our page in the Apple App Store. Tap the blue Update button there.

How to manually update apps on your iPhone or iPad

1. Open the App Store.
2. Tap your profile icon at the top of the screen.
3. Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.

How to turn on or turn off automatic updates on your iPhone or iPad

Apple also lets you turn on automatic updates.

1. Go to Settings
2. Tap App Store.
3. Turn on or turn off App Updates.

Source: https://support.apple.com/en-us/HT202180

Troubleshooting Automatic Updates

If you have automatic updates enabled on your iPad but notice that a specific app like Mobile Locker is not updating automatically, there could be several reasons for this:

1. Insufficient Storage Space: Your iPad needs enough free space to download and install updates. If your storage is almost full, the update won't proceed. Check your storage space in the iPad's settings.
2. Wi-Fi Connection: Automatic updates typically occur only when the device is connected to Wi-Fi to avoid using your mobile data. Ensure your iPad is connected to a stable Wi-Fi network.
3. Battery Level: If your iPad's battery is low, it might postpone updates until the device is charging. Try plugging in your iPad.
4. Background App Refresh Settings: Ensure the 'Background App Refresh' setting is enabled for the App Store. You can find this in the settings under General > Background App Refresh.
5. Software Update: Your iPad itself might need a system update. Outdated iOS versions can sometimes hinder app updates.
6. Restrictions or Screen Time Settings: Any restrictions set up on your iPad through Screen Time might affect automatic downloads. Check these settings to make sure app updates are not restricted.
7. Apple ID Issues: If the app was downloaded with a different Apple ID, it might not update automatically with your current Apple ID.

To troubleshoot, you can try the following steps:

• Restart your iPad and check if the update proceeds.
• Manually update the app by going to the App Store, searching for Mobile Locker, and tapping the Update button.
• Check your iPad's storage, Wi-Fi connection, battery level, and iOS version.
• Look into the app-specific settings and your Apple ID settings.

If none of these steps resolve the issue, you might want to contact Apple Support for further assistance.