Troubleshooting in Microsoft Outlook
I opened the Mobile Locker sidebar but it is blank
Is your computer connected to the internet? If so, right-click in the blank area, then click Reload.
Common Outlook Integration Errors
Sometimes Outlook gets caught in a weird funk and causes some errors.
- Not running inside Outlook Error - This error occurs when the application cannot detect or connect to Microsoft Outlook.
- System.ArgumentOutOfRangeException Error - This technical error occurs when the application receives data that falls outside the expected range of valid values.
Please try these steps:
- Close Outlook completely (all windows, not just the current one)
- Open Outlook again
- Click New mail
- Enter the recipient's email address
- Open the Mobile Locker plugin
- Select a file
- If it still happens, reboot your computer and try again.