How to Update iPadOS

Keeping your iPadOS up to date ensures the best performance and compatibility with apps like Mobile Locker. Follow the steps below to update your iPad. If you are using a company-managed iPad, you may not be able to update on your own. Please contact your IT department to request the update be pushed to your device.

Before You Start

Make sure your iPad is connected to Wi-Fi
Ensure your iPad has at least 50% battery or is plugged into a charger
Back up your iPad to iCloud or your computer before updating (recommended)

Step 1: Open Settings

Tap the Settings app on your iPad's home screen.

Step 2: Go to General

Scroll down and tap General.

Step 3: Tap Software Update

Tap Software Update. Your iPad will check for available updates.

Step 4: Download and Install

If an update is available:

Tap Download and Install
Enter your passcode if prompted
Tap Agree to accept the Terms and Conditions
The update will begin downloading

Note: If you see "iOS/iPadOS is up to date", your device is already running the latest version.

Step 5: Install the Update

Once the download is complete:

Tap Install Now (or it may install automatically)
Your iPad will restart during the installation process
Wait for the installation to complete — this may take a few minutes

Once your iPadOS is updated, please also update the Mobile Locker app by going to the App Store, searching for MobileLocker, and tapping Update if available.