How to Reload the Mobile Locker Outlook Plugin
If the Mobile Locker Outlook plugin looks out of date, is missing a recent feature, or is behaving unexpectedly, reloading it will force Outlook to fetch the latest version. This is different from the Refresh button, which only reloads your presentations, folders, and templates — not the plugin itself.
From the sign-in or welcome screen
If you're not signed in yet, you'll find a Reload app link at the bottom of the sign-in and welcome screens.
From the menu
- Click Menu in the top-right corner of the sidebar.
- Click Reload app.
If reloading doesn't resolve the issue, try How to Clear the Outlook Cache.